I have never heard of this. We are processing your message. This little device is supposed to make your coffee espresso way easier. Music is played throughout the day, selected by all team members. This is poor customer service, at best. Same thing happened to me but my it happened three times and I lost 150$ in shipping.buyer beware they sell u broken down machines, For more information about PissedConsumer check out our Ask a question about working or interviewing at Seattle Coffee Gear. I told him the video was 780mb (huge file) he then told me to send it to him through via Email. Who has time for this? I purchased a brand new PID from www.seattlecoffeegear.com for around $260.00. So now I have an installed PID controller, which doesn’t work, with a cut hole in my brand new machine, and it doesn’t even work. On average, how many hours do you work a day at Seattle Coffee Gear? Find helpful customer reviews and review ratings for BrewGlobal Coffee Gear Digital Dose Scale 500g/0.1g (CGDOSE500) at Amazon.com. What happened? absolutely not! I ordered an Air Fryer form this company. After an hour of failed priming, we decided to return the unit. Bad management, no communication, unfair pay. Typical day there is unboxing, fixing, cleaning, assembling, packaging and shipping coffee machines. Explore skills and training, pay raises and promotions and management and culture. He then guided me through what I was supposed to do. Lastly Nakita Parramore should not be in customer service he is misleading and one of the rudest people I have ever had to encounter. Next I call www.seattlecoffeegear.com and spoke to Nakita Parramore from technical support. There is not enough information available to create the chart. Consumers are not pleased with Exchange, Refund and Cancellation … Blog article. That was a BIG MISTAKE and was very disappointed, so I called Nakita Parramore back, told him I never received an email from him with the link for that video. But in hopes of getting it to work, we followed their instructions, Force priming the supposedly 'Certified' refurbished machine. It was a nice place to work when I first started, but quickly went down hill. Clearly Seattle Coffee Gear has no business selling these machines. Our product reviews cover our thoughts on product performance, what unique qualities a product offers, and where it fits in the coffee world. That is ridiculous because he never mentioned this preposterous thing on Friday when I was led to believe I would still have a warranty. So I was scared it would damage my machine and I turned it off. I made a video but unfortunately it was too long and he wanted to have the entire video footage. Wondering what we think of a certain grinder or brewer? They give you that option to fill out right on their form. So next I did what he told me to do and uploaded my video, made it public. Find the Perfect Coffee Maker With Us. He wanted me to upload video on YouTube and make it public. Do you have something to say about Seattle Coffee Gear? Nakita came up with an idea to record a video again after many times from beginning to make sure that he could clearly see the rising temperature, and make sure all buttons are set correctly. Seattle Coffee Gear ranks 503 of 1758 in Appliances and Electronics category. Read real customer ratings and reviews or write your own. Finally he realized it was too big. Thank You for Your Reply! They decided to charge us for shipping after we returned the unit, only giving us a partial refund for this piece of *** that was their mistake to begin with. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); The Ultimate Beginner's Guide to Espresso. Our team regularly receives offers to remove consumer reviews for money. Pissed Consumer © 2020 All The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Take a look at our reviews below! I am a paying customer and I didn’t receive what I asked for nor get the right information to solve the problem. How can you send out $500+ machines and not even test them? Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. SCG has a great culture and the employees are great. THE WORST SHOPPING EXPERIENCE EVER. Rate your employer to help people make better career decisions. Our community is ready to answer. Our product reviews cover our thoughts on product performance, what unique qualities a product offers, and where it fits in the coffee world. Management was rocky at times, but the young company is working out the kinks and moving forward. It took me 4 hours to install, but every step I took I had to double check because my machine is so expensive. Review authors value the most Website. Asking us to stick a turkey baster inside a 10 minute old machine is ridiculous! Explore work from home during COVID-19, remote work support and work-life balance. After receiving this 'Certified' Refurbished Super Automatic espresso machine, we followed the instructions, and the unit still failed to get past priming the pump. Furthermore after all the many steps I took, he found that there was no problem. From now on I will no longer spend my well-earned money on anything from this company, and will find better elsewhere with no doubt. Music is played throughout the day, selected by all team members. Compare Seattle Coffee Gear vs Whole Latte Love, If you wish that your prior post be removed, submit a notarized letter. Share your voice on ResellerRatings.com I cut *** for it in my Brand NEW Machine Rancilio Silvia to install it. It still refused to work on its own. Review #350707 is a subjective opinion of poster. He then told me to watch a video on YouTube to show me how to program it, then to call him back after I was done watching the video. Seattle Coffee Gear is a great place to work hard but have fun doing it. Great place to work. The work equipment (computer) was either nonfunctional or barely working at times, and they(the company) expects you to pull shipping miracles with said equipment wanting 100+ packages quota to be shipped but when inventory is in shambles and all over the place, mislabeled, and or missing and you are made to either ask where something is all the time or wander around the warehouse for said items or they are misplaced in the wrong section it becomes harder and harder to meet this expectation.